NETWORK INFORMATION

Your web site will be hosted on servers on a fully
redundant network. This includes the following:

Redundant Network Connections
The network is connected via three primary different
carriers, should one fail the system is switched over automatically on the routers to ensure your server is still up. The connections include: AAPT, Connect (Dual Australian circuit), Datafast, Pipnetworks, Powertel and Vivanet. The circuits are un metered.

Redundant Cisco Routers
In the event a router goes down, all data is re-routed to the backup router. Also if there are any upgrades to be performed to the primary router, the secondary takes over to ensure no downtime is experienced.

BPG4 Routing
This method of routing automatically switches your packets of information in the event the path is blocked between us and it's destination

DATA CENTRE

For security reasons we don't publish the actual location of the data centres. Suffice to say the are located in seperate buildigs and in different areas of a major Australian CBD. Both are a true Teir 1 Data Center with the following features:

Dual UPS
In the event that a power outage occurs in the city. The UPS (Uninterruptible Power Supply) takes over whilst the generator starts up. Once the generator has started it takes over and powers the data center. In the event that the first UPS is faulty it automatically switches over to a second UPS

Backup Generator
Located within the building is a backup diesel generator. In the event of a prolonged power outage the generator can power the data center for 3 days before refueling. The system is tested and maintained monthly.

Redundant Air Conditioning Humidity/Climate Control
Redundant air condition ensures your server stay cool, if 2 isn't enough there is also an emergency backup air conditioner. Humidity control keeps the environment static free.

VESDA (Very Early Smoke Detection Agent)
This is a special gas that in the event of a fire, releases a gas in the room. This gas puts out the fire before spreading and is harmless to humans and electronic equipment.

24/7 NOC
The data center is monitored 24/7. This ensures that the uptime is maintain and should a problem occur, will be resolved quickly and efficiently.

Big Boys Choice
Many of Australias largest telecos are also in the same room. Telstra, Datafast, Optus, TPG, iiNet and more).